Financial Services

We are committed to helping people who lack health insurance get  necessary medical care. We understand that some healthcare bills may seem overwhelming or daunting, and that patients in need of specific treatments or procedures might feel hesitant in seeking them due to potential hefty costs. However, with the help of our Patient Financial Services staff, patients are discovering financial solutions, such as free or low-cost insurance and government programs specifically designed to lower healthcare costs.

If you do not have insurance, our counselors will assist you with determining your eligibility for free or low-cost insurance, as well as government assistance, including:

• Medicaid: This program is designed for New Yorkers who cannot afford to pay for medical care funded by the state and federal government. Medicaid may cover you if you have high medical bills, you receive Supplemental Security Income (SSI) or meet certain income, resource, age or disability requirements. If eligible, Medicaid will cover expenses such as: hospital care, doctor bills, nursing home coverage, home care and prescriptions.
• Family Health Plus: A public health insurance program, this plan is designed for adults ages 19 to 64 who have income or resources too high to qualify for Medicaid. It is available to single adults, couples without children and parents with limited income who are residents of New York State and are U.S. citizens or listed under one of many immigration categories. Those who are eligible receive comprehensive coverage, including prevention, primary care, hospitalization, prescriptions and other services. Healthcare is provided through participating managed care plans. Minimal copayments may apply to certain services.
• Child Health Plus: Depending on your family's income, your child may be eligible for Children's Medicaid or Child Health Plus. Both are available through dozens of providers throughout New York State. Families with somewhat higher income pay a monthly premium.

Qualifications for these programs are constantly changing. Even if you did not previously qualify for a specific plan, your status may have changed.

If you have health benefits that do not adequately cover your medical expenses, we can work with you to arrange a manageable payment plan. Additionally, if you do not qualify for free or low-cost insurance, we will help you obtain a reduced fee based on your income and family size for emergency services rendered or medically necessary procedures through our Financial Aid program.

When visiting the the Financial Aid office, please bring your latest tax records or proof of income (i.e., pay stub or letter from your employer). If you have any questions, please contact a counselor at 914-361-6899. Medicaid/Financial Aid representatives can lead you through the entire process and are available at all hospital locations.

Family Planning Benefit Assistance

The Family Planning Benefit Program (FPBP) is a program for New Yorkers who need family planning services, but may not be able to afford them. It is intended to increase access to family planning services and to enable individuals of childbearing age to prevent or reduce the incidence of unintentional pregnancies.

At all our locations, we provide assistance with the FPBP application. This program is available to male and female citizens in the 10-64 age group. Services include:

• Most birth control methods, devices, and supplies (e.g., birth control pills, injectables, or patches, condoms, diaphragms, IUDs) approved by the Food and Drug Administration
• Emergency contraception services and follow-up care (Plan B is covered)
  Male and female sterilization
• Preconception counseling and preventive screening and family planning options before pregnancy

The following additional services are considered family planning only when provided within the context of a family planning visit and when the service provided is directly related to family planning:

• Pregnancy testing and counseling
• Comprehensive health history and physical examination, including breast exam and referrals to primary care providers as indicated (mammograms are not covered).
• Screening and treatment for sexually transmitted infections (STI's)
• Screening for cervical cancer and urinary tract or female-related infections
• Screening and related diagnostic laboratory testing for medical conditions that affect the choice of birth control; for example, a history of diabetes, high blood pressure, smoking, blood clots
• HIV counseling and testing
• Counseling services related to pregnancy, informed consent, and STD/HIV risk counseling
• Bone density scan (only for women who plan to use or are currently using Depo-Provera)
• Ultrasound (to assess placement of an intrauterine device)

If you are eligible for FPBP, you will receive a Benefit Identification Card, which must be used when you need the medical services indicated above.

Please check the list of documents required to apply for Medicaid. If you have any questions, please call 914-361-6899.  Click here to download checklist (PDF).

If you would like additional information on Medicaid or other government programs such as the Supplemental Nutrition Assistance Program (SNAP); Women, Infants, and Children (WIC); the Home Energy Assistance Program (HEAP); the School Meal Program, etc., please visit:

• New York State's Programs and Benefits website
• Access NYC

New Initiatives in Healthcare

Under the Family Planning Benefit Program,

• Dependents covered until age 29
• COBRA (Consolidated Omnibus Budget Reconciliation Act) benefits are available for up to 36 months

For more information on this program or any state or federal laws, please visit the Governor of New York's website. If you are not eligible for Medicaid and have a hospital bill, please see our financial aid page.

If you are currently enrolled in a Medicaid, Family Health Plus, or Child Health Plus plan, please do not forget to update your certification. Call 1-877-472-8411 for more information about recertification.

Current Insurance Options

Insurance options changed after the Affordable Health Care Act passed. There will now be a plan available for those who have a pre-existing condition (Pre-Existing Condition Insurance Plan, PCIP). HealthCare.gov provides you with insurance options, eligibility information, common questions and healthcare management tips.

If you would like to find out which private insurance plans, public programs and community services are available to you, please visit Healthcare.gov.